Terms and Conditions

Welcome to South Kensington Man with Van. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.

1. Services Provided

We offer reliable and efficient moving services within South Kensington and the surrounding areas. Our services include:

• Residential Moves: Assisting with the relocation of household items.
• Commercial Moves: Facilitating office and business relocations.
• Packing Services: Providing materials and labor for packing belongings.
• Storage Solutions: Offering short-term and long-term storage options.

2. Booking and Reservations

To secure our services, you must:

• Make a reservation at least 48 hours in advance.
• Provide accurate information about the volume and nature of items to be moved.
• Confirm the booking through our official channels.

2.1 Cancellations

If you need to cancel or reschedule, please notify us at least 24 hours prior to the scheduled move to avoid cancellation fees.

3. Payment Terms

Payments must be made as follows:

• Deposit: A non-refundable deposit is required to confirm your booking.
• Final Payment: Due upon completion of the move.
• Accepted Methods: We accept cash, credit cards, and bank transfers.

4. Liability and Insurance

While we take utmost care in handling your belongings, we offer the following:

• Basic Coverage: Includes standard liability for damages.
• Additional Insurance: Available upon request for high-value items.

5. Customer Responsibilities

Customers are expected to:

• Ensure all items are properly packed and labeled.
• Disassemble any large furniture prior to the move.
• Provide clear access to the pickup and delivery locations.

5.1 Prohibited Items

The following items are not permitted:

• Hazardous materials (e.g., chemicals, explosives).
• Perishable goods.
• Valuable items without prior arrangement.

6. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

7. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be resolved in the appropriate courts.

8. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.