Privacy Policy for South Kensington Man with Van

At South Kensington Man with Van, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Information We Collect

We may collect various types of information to provide and improve our services to you.

1.1 Personal Information

Personal Information refers to data that can identify you as an individual. This includes:

Full name
Contact information (email address, phone number, address)
Payment details
Identification documents

1.2 Non-Personal Information

Non-Personal Information includes data that does not directly identify you, such as:

Browser type and version
Operating system
IP address
Usage patterns and preferences

2. How We Use Your Information

We utilize the collected information in the following ways:

Service Provision: To process and manage your service requests efficiently.
Communication: To send you updates, notifications, and responses to your inquiries.
Improvement of Services: To analyze usage patterns and enhance our offerings.
Security: To protect against unauthorized access and ensure the safety of our services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business and providing services to you.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Encryption of sensitive data
Regular security assessments
Restricted access to personal information
Employee training on data protection

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data under certain conditions.
Objection: You can object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us through our designated channels.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Understand how you use our services
Personalize content and advertisements
Improve the functionality of our website

You can control the use of cookies through your browser settings.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the policy on our website.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your own. These countries may have different data protection laws. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy.

12. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: To fulfill the terms of a contract with you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights and freedoms.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing questions related to this Privacy Policy and data protection practices. The DPO can be reached through the appropriate communication channels.

14. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the designated methods provided in our service agreement.

15. Compliance with Laws

We adhere to applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the Data Protection Act.

16. Data Breach Notification

In the event of a data breach, we will promptly notify affected individuals and relevant authorities as required by law.

17. Your Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

18. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including if you breach the Privacy Policy.

19. Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, so that this Privacy Policy will otherwise remain in full force and effect.

20. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and South Kensington Man with Van regarding your privacy and supersedes any prior agreements or understandings.